All children under age 16 must apply for a passport in person with two parents or guardians using Form DS-11. You cannot renew your child's passport using Form DS-82. Passports for children under age 16 are only valid for 5 years.
Your evidence must be an original or certified, physical copy. A certified copy is any document that has the seal or stamp of the official issuing authority. You must submit one of the following documents for your child:
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You cannot submit digital evidence of your child's U.S. citizenship such as a mobile or electronic birth certificate. You must submit physical evidence of U.S. citizenship and a photocopy of the document.
If one parent/guardian cannot go with the child to apply for the passport, they can give permission by completing Form DS-3053 Statement of Consent." You must submit the completed form with the child's passport application. The parent that cannot go with the child must:
Please note: In certain countries, a DS-3053 must be notarized at a U.S. embassy or consulate and cannot be notarized by a local notary public. Go to the U.S. embassy or consulate webpage for more information.
A third party may apply for the child's passport with a Form DS-3053: "Statement of Consent" or a notarized statement from both parents/guardians giving that third party permission to apply for the child.
Some acceptance facilities require appointments and others do not. We recommend calling the acceptance facility ahead of time to verify their hours, acceptable forms of payment, and appointment requirements. Find your acceptance facility.
After we print your passport, we will send it to you and return your supporting documents. How we send your passport and supporting documents depends if you applied for a book and/or a card and if you paid an additional fee for 1-2 day delivery.
I applied for a passport book only: You may receive your newly-issued passport and your citizenship documents in two separate mailings. You may wait 8 weeks after receiving your passport before you receive a second mailing with your citizenship documents. We can send your passport book via a 1-2 day delivery service.
I applied for a passport card only: You may receive your newly-issued passport card and your citizenship documents in two separate mailings. You may wait 8 weeks after receiving your passport before you receive a second mailing with your citizenship documents. We only send the passport card via First Class Mail. We do not send cards via 1-2 day delivery services.
I applied for both a passport book and passport card: You may receive three separate mailings; one with your citizenship documents, one with your newly-issued passport book, and one with your newly-issued passport card. You may wait 8 weeks after receiving your passport book before you receive a second and third mailing with your passport card and citizenship documents.
If the mailing address you provided on your child's application has changed and you're waiting for his or her U.S. passport book, passport card, or return of citizenship evidence documents, please contact the National Passport Information Center. You do not need to contact us if your address changed after you received your child's passport.
Families may write one check or money order to the U.S. Department of State for their passport application fees if they are applying in person at the same time. The check or money order must include the name and date of birth of each applicant.
All other applicants must submit individual checks or money orders to the U.S. Department of State for their passport application fees. Please include the applicant's name and date of birth on the check or money order.
You and your child may have different last names, as long as the parental relationship document lists your full name. If your name has changed from that on the parental relationship document, please submit proof of your legal name change (e.g. marriage certificate or court order).
*Processing times begin the day we receive your application at a passport agency or center, not the day you mail your application or apply. Mailing times may add several weeks on to the door-to-door time it takes to receive your passport.
Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. If you wish to remain on travel.state.gov, click the "cancel" message.
Reporting was contributed by Charlotte Graham-McLay from Christchurch, New Zealand; Damien Cave from Sydney, Australia; Isabel Kershner from Jerusalem; Iliana Magra from London; Oleg Matsnev from Moscow; Norimitsu Onishi from Johannesburg; Sergio Peçanha from New York; Suhasini Raj from New Delhi; Austin Ramzy from Hong Kong; Christopher F. Schuetze from Berlin; and Hisako Ueno from Tokyo.
Sources: GunPolicy.org; Law Library of Congress; Hans-Jörg Albrecht, Max Planck Institute for Foreign and International Criminal Law; Farea Al-Muslimi, Sana'a Center for Strategic Studies; Philip Alpers, University of Sydney; Adam Baron, Sana'a Center for Strategic Studies; Blake Brown, Saint Mary's University; Wendy Cukier, Coalition for Gun Control; Laura Cutilletta, Giffords Law Center; Nils Duquet, Flemish Peace Institute; Octavio Rodríguez Ferreira, University of San Diego; José Manuel Heredia, Centro de Investigación y Docencia Económicas; Nestor Kapusta, Medical University of Vienna; Adèle Kirsten, Gun Free South Africa; Daniel König, Medical University of Vienna; Jooyoung Lee, University of Toronto; Ivan Marques, Instituto Sou da Paz; Rela Mazali, Gun Free Kitchen Tables; Samara McPhedran, Griffith University; Binalakshmi Nepram, Control Arms Foundation of India; Thomas Niederkrotenthaler, Medical University of Vienna; Rebecca Peters, International Action Network on Small Arms; Sandhya Ramesh; David Shirk, University of San Diego; A.J. Somerset; and Peter Squires, University of Brighton.
Yes, customers are the ones with the ability to determine the longevity and progress of your business. Happy customers result in higher retention rates, lifetime value, and brand reach as they spread the word in their social circles.
A customer need is a motive that prompts a customer to buy a product or service. Ultimately, the need is the driver of the customer's purchase decision. Companies often look at the customer need as an opportunity to resolve or contribute surplus value back to the original motive.
An example of customer need takes place every day around 12:00 p.m. This is when people begin to experience hunger (need) and decide to purchase lunch. The type of food, the location of the restaurant, and the amount of time the service will take are all factors to how individuals decide to satisfy the need.
Customer-centric companies know that solving for customer needs and exceeding expectations along the way is how to drive healthy business growth and foster good relationships with the people your company serves.
So to steer you in the right direction, here's a beginner's guide that defines the types of customer needs to look for, unpacks common barriers that prevent companies from fulfilling their customers' needs, and discloses solutions to start improving customer service.
Customers expect transparency from a company they're doing business with. Service outages, pricing changes, and things breaking happen, and customers deserve openness from the businesses they give money to.
Customers need to feel like they're in control of the business interaction from start to finish and beyond, and customer empowerment shouldn't end with the sale. Make it easy for them to return products, change subscriptions, adjust terms, etc.
Customers need information, from the moment they start interacting with your brand to days and months after making a purchase. Businesses should invest in educational blog content, instructional knowledge base content, and regular communication so customers have the information they need to successfully use a product or service.
If companies can begin to make changes before their customers' needs aren't fulfilled, this can ultimately lead to growth, innovation, and retention. However, with many types of customer needs, how do you understand which ones apply to your customers specifically?
"You've got to start with the customer experience and work backwards to the technology," Steve Jobs notably stated. "You cannot start with the technology and try to figure out where you are going to sell it."
This means understanding where they're coming from when they've chosen to make a purchase, what expectations they're bringing to the table, and what bumps they'll encounter along the way. You can gain more knowledge about what your customers want using a few different strategies.
When trying to identify consumer needs, go straight to the source. This can be done using surveys that live on your site, or sent via email. Additionally you could conduct focus groups to gain more in depth insight to customer needs and their overall experience with your product or service.
Chances are, your customers use a variety of social media platforms in their day to day. Take advantage of that by using it as a way to listen in on what customers are saying about your products and your competitors. Are people asking questions under your posts? What sorts of comments are they making? Are they giving praise, asking for assistance, or do they want new features? Using a social media monitoring tool like Hootsuite will help you identify trends, mentions, and hashtags relevant to your brand to better inform your strategy.
People turn to the internet for most things, so Google is an excellent resource for figuring out customer needs. How are customers finding your brand online and what are they typing into the search box to find it? Doing keyword research can give you a broad overview of what your customers need based on search data. Keyword research will also help you optimize your site for search engines by aligning the content of your site with what customers are searching for. 2ff7e9595c
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